Governor Inslee has issued Proclamation 20-23, pertaining to Utility Ratepayer Assistance and Preservation of Essential Services. The City of Moses Lake is committed to keeping our customers connected to essential services during the COVID-19 pandemic emergency. If you are experiencing hardship as a result of the COVID-19 pandemic, you may be eligible for support, including long-term payment arrangements or bill assistance. This Proclamation does not relieve customers from the obligation to pay for utility services.
The City of Moses Lake has developed a temporary Utility Relief Discount Program specific to those effected by COVID-19. The program is available to single family residents and small businesses within the City of Moses Lake limits. This program may require adjustments if COVID-19 economic impacts continue to remain dire or if they improve. Please contact the Utility Billing Department at (509) 764-3716 with questions.