City Office Closures, Shelter-in-Place Order

City offices are temporarily closed to the public because of COVID-19 precautions, per the Governor’s extension.

City staff is still available to help via phone and email.

Here are phone numbers for Police, Fire and Utility billing:

- Police Department: If you are in need of immediate officer assistance, please call MACC dispatch (Multi-Agency Communications Center) and they will have an officer contact you as soon as possible. They can be reached for non-emergencies at 509-762-1160.
-Fire Department: 509-765-2204
In case of an emergency, please call 9-1-1.
-If you need assistance with your utility bill, please call our office at 509-764-3715 or email
The following options are available to pay your City utility bill:
-Online at using Visa®, MasterCard®, Discover® or e-check.
-Mail check or money order to: PO Box 1579, Moses Lake, WA 98837
-Drop Box located behind the City Annex Building located at 321 S. Balsam St.
-Over the phone by calling 509-764-3715 or 509-764-3719