Accounts & Services

Property Owners or Property Managers

The following is required when requesting utility services with The City of Moses Lake:

• Complete and submit a Property Owner Utility Services Request  form via email to Utility Billing, or in person to the Utility Department, 401 S. Balsam, Moses Lake, WA 98837. Valid government issued photo ID is required.
• If you are requesting services remotely or cannot come into our office please submit a  Property Owner Utility Services Request .
• $15.00 new account fee (will be assessed on first bill).
  

Tenants

The following is required when requesting utility services with The City of Moses Lake:

• Complete and submit a Tenant Utility Services Request  form (to be completed by tenant) and a Utility Services Billing Waiver form (to be completed your property owner or property manager) via email to ub@cityofml.com, or in person to the Utility Department, 401 S. Balsam, Moses Lake, WA 98837. Valid government issued photo ID is required.
• If you are requesting services remotely or cannot come into our office please submit a notarized Tenant Utility Services Request or Utility Services Billing Waiver.
• The utility account will not be put in your name until both forms are received in our Utility Department. No exceptions.
• $15.00 new account fee (will be assessed on first bill).

Termination of Services

The following is required when requesting a termination of utility services:

• Complete and submit a Discontinue Utility Services Request  in person to the Utility Department, 401 S. Balsam, Moses Lake, WA 98837. Valid government issued photo ID is required.
• If you are requesting discontinuation of utility services remotely or cannot come into our office please submit a notarized Discontinue Utility Services Request. Please email notarized forms to Utility Billing or fax to (509) 764-3738.