When will the City plow my street (residential)?

All the residential streets will be plowed when the City calls in the contractor to plow all the residential streets. The contract divides the City into three sections, so that the contractor can work on each of the three sections simultaneously. The residential contract typically takes two to three days. The determination of when to call in the residential snowplow contractor is based on road conditions, depth of snowfall, and future weather forecast. The contractor can typically prepare their equipment and get a crew lined up within 12 hours after the call is made by the city. The weather does not always play fair, and sometimes the holidays make it difficult for the contractor to get a crew lined up. 

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1. Whose responsibilty is it to shovel snow off the sidewalk?
2. When the snowplows are dispatched, which streets are plowed first?
3. Why didn't the City clear the berms in front of the driveways and mailboxes?
4. ¿Por qué la Municipalidad de Moses Lake no limpió las bermas ubicadas en frente de las entradas de autos y de los buzones?
5. When will the City plow my street (residential)?
6. ¿Cuándo va a remover la nieve de mi calle (de barrio residencial) la Municipalidad?
7. What materials does the City use to prevent ice?
8. ¿Qué materiales utiliza la Municipalidad para prevenir la apparición de hielo?
9. What materials does the City use when the roads are iced up?
10. ¿Qué materiales utiliza la Municipalidad cuando los caminos se hielan?