Accounts & Services

Property Owners or Property Managers

city offices are temporarily closed to the public until further notice due to Covid-19 Pandemic.  utility staff are available to assist via phone and email. we can be reached at (509) 764-3715 or (509) 764-3719  or ub@cityofml.com.  the utility payment drop box located behind the city annex building at 321 s. balsam st. is available to submit payment or utility request forms.  

The following is required when requesting utility services with The City of Moses Lake:

• Complete and submit a Property Owner Utility Services Request (PDF) form in person to the Utility Department, 401 S. Balsam, Moses Lake, WA 98837. Valid government issued photo ID is required.
• If you are requesting services remotely or cannot come into our office please submit a notarized Property Owner Utility Services Request (PDF) form.
• $15.00 new account fee (will be assessed on first bill).
  

Tenants

The following is required when requesting utility services with The City of Moses Lake:

• Complete and submit a Tenant Utility Services Request (PDF) form (to be completed by tenant) and a Utility Services Billing Waiver form (to be completed your property owner or property manager)in person to the Utility Department, 401 S. Balsam, Moses Lake, WA 98837. Valid government issued photo ID is required.
• If you are requesting services remotely or cannot come into our office please submit a notarized Tenant Utility Services Request (PDF) or Utility Services Billing Waiver (PDF).
• The utility account will not be put in your name until both forms are received in our Utility Department. No exceptions.
• $15.00 new account fee (will be assessed on first bill).

Termination of Services

The following is required when requesting a termination of utility services:

• Complete and submit a Discontinue Utility Services Request form (PDF) in person to the Utility Department, 401 S. Balsam, Moses Lake, WA 98837. Valid government issued photo ID is required.
• If you are requesting discontinuation of utility services remotely or cannot come into our office please submit a notarized Discontinue Utility Services Request (PDF) form.